Help centre · Delivery
Link checks, guarantee and refunds
Do you check that my links stay live?
Yes. Every live link is checked every day: the page must load, contain your link as a normal dofollow link, and not be set to noindex. The result shows next to each link in your account.
What if a post or link is removed?
If a post or its link is removed within 12 months of publication, we restore it or republish it on a comparable site for free. If neither is possible, we refund that post.
Can I get a refund?
If we cannot publish a paid post within 14 days of payment, you can choose a replacement site or a full refund for that post. Posts published as ordered are not refundable. See the full refund policy.
How do I ask for a refund or a fix?
Reply to your order email with the order number. Refunds go back to the original payment method within 5 to 10 business days.
More help
- How ordering works
- Sending your article
- Payment, receipts and invoices
- Publishing and order status
- Your account
- Agencies and the Partner API
- Selling posts on your site
Still stuck? Reply to any order email, or sign in to your account to see your orders. You can also try our free tools.